Hospitality Professional & Business Coach

Cindy is a consultant in hospitality service and organisation development, a facilitator, a trainer and an organisational coach. With the mission of offering unique solutions for her clients, Cindy specialises in the areas of leadership effectiveness, presentation skills, personal branding, business and social etiquette, design thinking, luxury service delivery and hotel opening.

With her well-rounded skills and years of experience, Cindy works across a wide range of industries in Asia, tailoring workshop and project to meet the needs of the individuals and the organisation.

Cindy is a seasoned hotelier and educator who has over 20 years of hospitality experience in operations, event sales, marketing communications, learning and development, and human resources. She has delivered workshops up to 300 participants in multicultural environment around the globe, including Mexico, The Caribbean, US, UK, Switzerland, China, Cambodia, Laos, Philippines and Vietnam.

Cindy is a member of many international wine and culinary associations, including Commanderie de Bordeaux, the Ordre des Coteaux de Champagne, Jurade de Saint Emilion, Ordine dei Cavaliere del Tartufo e dei Vini di Alba, Confrérie de la Chaîne des Rotisseurs, Confrérie des Chevaliers du Tastevin and Confraria do Vinho do Porto.


Hospitality Coaching

Hospitality New Openings

Cross-Cultural Communication and Facilitation

Cantonese & Mandarin for China/Hong Kong

Personal Branding


We’d love to know what specific challenges you are experiencing and give you an initial assessment of how we can help.