by Rebecca Wiles | 18 Apr, 2016 | 30 lessons in 30 years, Managing People, Selling Skills
Check your grammar on emails: Some emails are written to friends and family, and as long as you are clear, following grammar rules is not important. But business emails, or emails to superiors can be treated much like formal letters and following the grammar rules... by Rebecca Wiles | 21 Mar, 2016 | 30 lessons in 30 years, Baby-Boomer Generation, Business Etiquette, Cross Cultural Differences, Gen Z, Generation X, Generation Y, Handling Objections, Managing People, Networking, Next Gen, Selling Skills, Walk a Day, Work/Life Balance
Interrupting is typically a rude thing to do. In fact, most of the time I don’t recommend interrupting a conversation, but there are situations that call for speaking up. If there is an emergency, the person is saying something that you know is incorrect, the... by Rebecca Wiles | 14 Mar, 2016 | 30 lessons in 30 years, Baby-Boomer Generation, Business Etiquette, Cross Cultural Differences, Gen Z, Generation X, Generation Y, Handling Objections, Managing People, Networking, Next Gen, Selling Skills, Walk a Day, Work/Life Balance
Manners are an important thing to learn. Having good manners means acting in a manner that is socially acceptable and respectful. Excellent manners can help you to have better relationships with people you know, and those you will meet. Some steps to take in an effort... by Rebecca Wiles | 30 Jun, 2015 | 30 lessons in 30 years, Knock-Out Customer Service, Selling Skills
Is it us, or does it seem that when you’re visiting places, be it a shop, markets, supermarket or restaurants or even just visiting the local shop on the corner, we seem to have lost the very basic of Customer Service skills? We all work hard for our money! So... 
by Rebecca Wiles | 21 Apr, 2015 | 30 lessons in 30 years, Business Etiquette, Next Gen
Whether traveling for business or pleasure, it’s the little things that make your experience go much more smoothly. Travel is often full of hassles and uncertainties, but thoughtful behavior can do a great deal to minimise stress. A few simple gestures have the... by Rebecca Wiles | 20 Feb, 2015 | 30 lessons in 30 years, Business Etiquette, Cross Cultural Differences, Generation Y
In business, entertaining a client is a very popular way of doing business, especially in today’s world when more and more people are more aware of great culinary delights around their towns. Doing business or signing a contract in a more casual environment to...
