by Jenny Salazar | 15 Jun, 2018 | Business Acumen, Great Discovery, Knock-Out Customer Service, Networking, Selling Skills
Be the first to receive our updates. Follow us here: FollowFollowFollowFollowFollow Question: Would you like to know how to communicate and engage with your customer even before you even met them? Question: Would sending that first ‘cold’ email be easier if you knew... 
by Rebecca Wiles | 31 Oct, 2016 | Business Etiquette, Networking, Selling Skills
Everyone always asks me about great tips on Networking, so I’d like to share with you my 12 rules for Newbie Networkers. State your name clearly – you have one chance to get your name right. If you have a difficult name for people to hear, or pronounce,... by Rebecca Wiles | 21 Mar, 2016 | 30 lessons in 30 years, Baby-Boomer Generation, Business Etiquette, Cross Cultural Differences, Gen Z, Generation X, Generation Y, Handling Objections, Managing People, Networking, Next Gen, Selling Skills, Walk a Day, Work/Life Balance
Interrupting is typically a rude thing to do. In fact, most of the time I don’t recommend interrupting a conversation, but there are situations that call for speaking up. If there is an emergency, the person is saying something that you know is incorrect, the... by Rebecca Wiles | 14 Mar, 2016 | 30 lessons in 30 years, Baby-Boomer Generation, Business Etiquette, Cross Cultural Differences, Gen Z, Generation X, Generation Y, Handling Objections, Managing People, Networking, Next Gen, Selling Skills, Walk a Day, Work/Life Balance
Manners are an important thing to learn. Having good manners means acting in a manner that is socially acceptable and respectful. Excellent manners can help you to have better relationships with people you know, and those you will meet. Some steps to take in an effort... by Rebecca Wiles | 27 Apr, 2015 | Loyalty Matters, Networking, Selling Skills
Do you want customers to spend more money during their dining experience? You’ve got the patrons but their average spend is lower than you’d like? Your patrons want to be made to feel like their dollar is driving further with each visit. They arrive at your venue... by Rebecca Wiles | 26 Mar, 2015 | Knock-Out Customer Service, Loyalty Matters, Networking
No matter what business you’re in, everyone wants to earn more profitable revenue each day. Building loyal customers is the utopia or nirvana for any business. You can’t buy loyalty, you have to work towards it. Every business owner knows 80% of your business...
