TRAININGWe generate tailor-fit training programmes to address your team's needs.
In 2021, training is a key component of every successful sales team. Unlike the standard “one-size-fits-all” sales training packages that are on offer, The Training Establishment evaluates what your sales team needs through a series of initial consultations and crafts a tailor-fit training solution that identifies and addresses your team’s strengths and need areas.
Our track record spans over 30 years in sales, customer service, building great teams and next-generation leaders. Because of this, we’ve developed ready-made training programmes that teams from different industries have benefit from.
We specialise in Hospitality, Travel & Tourism industries offering training in sales, customer management & the entire Everything DiSC suite of profiles.
Below are some of the training packages we offer, and build your own programmes from:
OUR TRAINING PACKAGES INCLUDE
But not limited to:
SALES SKILLS FOR NON-SALES PEOPLE
Technically, you’re not a “salesperson”, you’re not employed to be a salesperson, your job description doesn’t say salesperson, but everyone is a salesperson and you have a role to play in your company’s sales process.
SALES SKILLS FOR NEW SALES PEOPLE
PROSPECTING FOR BUSINESS
ADVANCED SELLING SKILLS
Business from existing customers is the easiest way to exceed your sales goals. Well-trained salespeople know the art of this. Your team need to change their ways of thinking, to include the customer in the journey, they need to adapt to their customers’ needs.
Generating leads is one thing, but learning a win:win negotiation process is another story. Your sales team will be guided with the right principles and business etiquette to gear them of the offer on the table.
THE POWER OF LOYALTY
SELL AS YOUR BRAND
This is a 1 or 2-day training programme that will help your team to reignite their passion, get them ready to get back out there to sell to your customers. We’ve paired it back offering the bare essentials but still giving you the good content for your teams while making it affordable for you while you get your business back.
WHAT OUR CLIENTS SAY:
Typically In a sales training, there are some who are not very participative and seems to be in a world on their own. Shaun managed to get them to sit up and listen to him. He was not only engaging, but very entertaining as well. Great sense of humor. Precise to the point. Due to his operations background, he gives very practical advice and share his knowledge generously.
Assistant Director of Sales – Singapore
Knowing her nearly 10 years, Rebecca is always having the passion to embrace all being around her with such a great sense of humor. Very much impressed with her tireless effort to pull in all trainee’s to achieve the assigned goal. Lots of laugh throughout the training but also will give you more clear direction eventually.
Account Director – Japan
Shaun has been a joy to do training with. He is enthusiastic, dedicated and encourages participation from the attendees. When he senses that the attendants are low on energy, he gets everybody to either participate or dance in front. He is knowledgeable on the content and allows us to understand the theories & concepts better through role-plays & sharing sessions of our real-life experiences as salespeople. I can say I have learned useful skills in the training session.
Assistant Sales Manager – Singapore
I could not have asked for better than to have you as my instructor to guide to a brighter “ME”. Learning is learning but when we add a dash of fun, skill and thoughtful insights with examples – the end product that gets cooked leaves a wonderful after taste and leaves you motivated to deliver the best!
Thank you for your patience and candour communication that will only help me in my future.
Sales Manager – Corporate Sales – India
I had a great time understanding the course, thanks to Shaun’s spontaneity in conducting the class. Shawn is very acknowledgeable and he shares a lot of tips of selling.
I hope to be part of the training more often in the future.
Sales Manager – Singapore
We spent a very enjoyable training period of 2 days and gained a lot of knowledge not just on paper but also by practicing and highly connected to our daily work.
Bec is a very nice and lovely facilitator and she gave a wonderful and complete preparing on training issues that we can successfully catch up one every important point.
Thanks to Bec and her great effort!
Sales Coordinator – China
Shaun has been very engaging during the session and impart a lot of his knowledge during the session. He is good at relating to examples and role play to ensure information being passed down correctly.
It has been a great pleasure to have Shaun as our trainer and I would love to have him as our facilitator if we do have such a session once again.
Sales Manager – Singapore
Bec is so energetic and passionate when she conducts her training. She has a very unique gift of attracting the participants’ attention whenever she facilitates. She shared with us the importance of further trainings and how we as a collaborative team could potentially energize the participants and teams in our region to participate further. Her knowledge she shared with us was remarkable where we totally enjoyed and had great fun while learning! Most importantly, when we as participants walked out of training room, we felt motivated and excited to execute our new role in our region. This is not it… Bec follows up with us to seek our progression after that. Thank you Bec for always being with us. You are no longer just a facilitator but a great friend & mentor to us! We engaged Rebecca Wiles to review our customer service processes from the ground up. Her brief was to help the customer service team with everything from answering the phone, providing meaningful quotes, proactively following up on enquiries to closing a sale. Bec designed a tailor-made suite of sessions to match our needs. She delivered 8 well-structured and well-organised sessions that targeted our company’s specific needs.
Bec’s personal training has left a lasting impression with us and your training has instilled lasting behaviours that will remain with us for a long time.
Director of Sales – Singapore
HERE'S 30 MINUTES FOR YOU!
We’d love to know what specific challenges you are experiencing and give you an initial assessment of how we can help.